Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you create an account or use Kyndlo, you may provide us with:

• Account Information: Phone number, email address, name, date of birth, and profile photos
• Profile Information: Interests, hobbies, personality quiz responses, and preferences for matching
• Location Data: Your city or neighborhood to help find local events and connections
• Communications: Messages you send to other users or to our support team
• Payment Information: If you subscribe to premium features, payment details processed by our secure payment provider

1.2 Information Collected Automatically

When you use our services, we automatically collect:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features you use, time spent on the app, crash reports
• Location Data: Approximate location based on IP address or precise location (with your permission) for event check-ins
• Cookies and Similar Technologies: To improve your experience and remember your preferences

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Match you with compatible users based on your personality and interests
• Suggest local events and activities in your area
• Evolve and customize your spirit animal companion
• Process payments for premium features
• Send you notifications about matches, events, and app updates
• Improve our services through analytics and user feedback
• Ensure safety and prevent fraud, abuse, or harmful behavior
• Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Other Users

Your profile information (name, photos, interests, and spirit animal) is visible to other users for matching purposes. We never share your exact location, phone number, or email with other users.

3.2 With Service Providers

We work with trusted third-party companies that help us operate our services, including:

• Cloud hosting and data storage providers
• Payment processors (e.g., Stripe)
• Analytics services
• Customer support tools
• Identity verification services

3.3 For Legal Reasons

We may disclose your information if required by law, in response to legal process, or to protect the rights, property, or safety of Kyndlo, our users, or others.

3.4 Business Transfers

If Kyndlo is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain it for legal purposes.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Location: Disable location services in your device settings
• Notifications: Manage push notification preferences in the app

To exercise these rights, please contact us at privacy@kyndlo.com.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure cloud infrastructure with trusted providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Children's Privacy

Kyndlo is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to delete your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

10. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

Our legal bases for processing your information include:

• Performance of our contract with you (providing the service)
• Your consent (for optional features like precise location)
• Our legitimate interests (improving our services, preventing fraud)
• Compliance with legal obligations

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: